Scientific Body Works
Vehicle in Randwick

I have eternal believed that by delivering the best customer service and consistent quality workmanship that we would continue Australia’s number one repairer. It is these two factors which have allowed Scientific to become the business it is today. Some of my customers have been with me for over 30 years, because they trust Scientific to be the superior repairer on their car, and to grasp their individual needs. Customers usually reach to us in tall stress situations. They are apprehensive about insurance coverage, costs, and want to know when their lives can return to normal. Michael undertook the day to day running of their fresh business, with the aid of just one additional employee, and Michael and Gail did the accounts at evening and weekends, as Gail also worked in another industry during the week. During this time Michael worked six, twelve hour days every week. The factory was only capable to retain six or seven cars and so it became too little as Michael Gail’s goals were now set much higher. Michael, the opportunist with a vision, took on another very huge move. realizing the factory was now becoming way too small for his growing clientele he started a never ending search for bigger, more thriving properties. This 1,200 square mere factory was enormous in both structure and price, for a company who, at the time, only had two fulltime employees. From humble beginnings in a Chippendale garage in 1969, Scientific Motor Body Works has evolved into one of Australia's largest, maximum prestigious and technologically advanced automotive repair groups. Our entire workshop area across four locations Broadway, Matraville and Rose Bay, is over 14,00 square meres and our factory trained and qualified staff repair, on average, 120 vehicles per week. We also have a nationwide network of repairers, enabling us to present a national solution for accident management. We're an authorized and recommended repairer for 12 automotive manufacturers and many major dealerships. We're just as arrogant to provide services to individuals with one car as we are to a growing number of fleet customers, from the corporate sector through to Federal and State Government agencies, with fleets of 5 cars to well over 100. We eternal strive to exceed our customers' expectations and we aim to produce 100 customer satisfaction. To do this we must continue to d Oliver smash repairs of the highest quality, fix them to preaccident condition, p yield repairs within the desired time frame and reduce the time that our customers vehicles are off the road. We shall get back to you as soon as possible. I have eternal believed that by delivering the superior customer service and consistent quality workmanship that we would continue Australia’s number one repairer.

Michael undertook the day to day running of their new business, with the help of fair one surplus employee, and Michael and Gail did the accounts at evening and weekends, as Gail also worked in another industry during the week. The factory was only qualified to grasp six or seven cars and so it became too little as Michael Gail’s goals were now set much higher. Our entire workshop area across four locations Broadway, Matraville and Rose Bay, is over 14,00 square meres and our factory trained and competent staff repair, on average, 120 vehicles per week. We're just as proud to yield services to individuals with one vehicle as we are to a growing number of fleet customers, from the corporate sector through to Federal and State Government agencies, with fleets of 5 cars to well over 100. To do this we must continue to d Oliver smash repairs of the greatest quality, fix them to preaccident condition, p provide repairs within the desired time frame and minimize the time that our customers vehicles are off the road. We shall get back to you as soon as possible. As the Scientific focus was becoming more customer based, Michael put on 13 extra staff members. He purchased an existing body shop on Wattle Street in Broadway, which was a necessary acquisition in order to bring the business forward into the after era, and the location was perfect. Situated in Wattle Street, scaling in size of some 2800 square meters, it was to become much more than your ordinary fix shop. This was the authentic begin to Michael Gail becoming leaders in the market place. With Michael's worn and new customers subsequent his movements, he was capable to let the business grow, along with Scientific’s reputation for quality repairs and powerful customer service. These manufacturers realized that they needed a smash repairer who would be a positive reflection on their own business name, and produce their own customers with a panel mend service of the maximum quality. The Fresh Era In 2001, in response to industry and market changes, Daniel initiated a major review of all facets of the business including all operational and administrative policies and systems. Daniel developed and implemented his own bonu